5 Steps to Customer Follow-up Success

5 Steps to Customer Follow-up Success

It’s not enough to get your customer to buy. You need to keep them buying by building a long-term relationship with them. The key to doing this effectively is to offer follow-up customer service. Through follow-up customer service you continue offering valuable...
Email is NOT dead. A quick guide on how to use it and automate it!

Email is NOT dead. A quick guide on how to use it and automate it!

Email marketing involves creating and maintaining an email list of subscribers and sending emails (or email newsletters) to them. These subscribers are people who have chosen to join your email list. They usually sign up by entering their name and email, and in many...
5 Reasons Why You Should Implement Marketing Automation Right Now

5 Reasons Why You Should Implement Marketing Automation Right Now

  As a business owner, your time is better spent dealing with the vital aspects of your business.   You should not be performing certain tasks when a program could perform them for you.   This is why automation is so important in a business.   With today’s technology,...
How to move from ‘overwhelmed’ to ‘flow’

How to move from ‘overwhelmed’ to ‘flow’

From ‘busy’ to ‘flow’ Over the last few weeks, I’ve been swamped with things to do, ON the business, IN the business and other more personal things. In general, a HUGE sense of overwhelm was the result of that. Feeling ‘busy’...
Why Should You Get started with Automation?

Why Should You Get started with Automation?

A common question from people I talk to who are in the fence to get started with automation sounds like this…   I’m thinking of getting started with automation but I’m not sure if I need it or it will help my business.   I get it… Automation is and isn’t for...
How to Reduce 80% of Your Daily Team Questions

How to Reduce 80% of Your Daily Team Questions

  Sometimes it’s very interesting what can change in a couple of weeks. I wanted to share with you a particular learning that we had from our TSB Team Congress. We had a really amazing time. For those who don’t know, I run a remote team – some of them...
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