On this Podcast

  • How to outsource your activities the right way
  • Why outsourcing is a necessity for small business owners
  • Why the Philippines is the right place to outsource
  • Key processes and activities you need to do to make your outsourcing exercise a success

 

Key Messages from this Interview

  • Outsourcing allows you to work ON the business rather than IN the business.
  • Easy activities to outsource:
    • Research
    • Follow up appointments and meeting
  • It allows you to focus on building relationships to grow your business

 

How to go about outsourcing?

  • Make sure you KNOW what to outsource
  • Make sure you HAVE the right information to do the tasks
  • Make sure you know HOW to manage people

 

Why people say, I tried it and it didn’t work?

  • Low management skills
  • No processes and systems set up
  • No communication setup
  • No relationship building with your staff

How to make it work?

  • Have a set meeting to go over what needs to be done
  • Have a clear understanding of their situations
  • Be a people person
  • Motivation is KEY
  • Start small and scale up
  • Treat them as an employee

Tools that Help when Outsourcing

  • Google Apps
  • Skype
  • Podio – Project Management system

Why consider the Philippines?

  • Loyal
  • Low living cost which reduces hourly rates
  • Trustworthy employees
  • Great personality and open to learn
  • Highly skilled people with the fraction of the cost

 

Steps to outsource right

  • Do a video interview
    • Make sure you have great english – Remember: communication is KEY!
    • Look for connection and you feel you want to work with
  • Do a test job
    • What is what the role entitle and create a short task that will show you their skills
      • Look for:
        • Can the follow instructions?
        • Can they understand the business?
        • Do they have the right skills?

 

The takeaway for those looking to get started

  • Connect to your outsourcer
  • Treat them as employees
  • Have a onboarding and selection process

 

Who is Kevin?

Kevin is an offshore outsourcing specialist who focus on helping business owners grow their business outsourcing non-core activities to the Philippines.

 

Where to find Kevin Mallen

 

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Jorge Gasca
Marketing strategist and automation specialist with the mission of impacting lives one business at a time this by helping aspiring entrepreneurs and business owners clarify their vision and strategically automate their actions to attract high-paying, long-lasting clients.