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On this Podcast

• How to outsource your activities the right way
• Why outsourcing is a necessity for small business owners
• Why the Philippines is the right place to outsource
• Key processes and activities you need to do to make your outsourcing exercise a success

Key Messages from this Interview

• Outsourcing allows you to work ON the business rather than IN the business.
• Easy activities to outsource:
  • Research
  • Follow up appointments and meeting
• It allows you to focus on building relationships to grow your business

How to go about outsourcing?

• Make sure you KNOW what to outsource
• Make sure you HAVE the right information to do the tasks
• Make sure you know HOW to manage people

Why people say, I tried it and it didn’t work?

• Low management skills
• No processes and systems set up
• No communication setup
• No relationship building with your staff

How to make it work?

• Have a set meeting to go over what needs to be done
• Have a clear understanding of their situations
• Be a people person
• Motivation is KEY
• Start small and scale up
• Treat them as an employee

Tools that Help when Outsourcing

• Google Apps
• Skype
• Podio – Project Management system

Why consider the Philippines?

• Loyal
• Low living cost which reduces hourly rates
• Trustworthy employees
• Great personality and open to learn
• Highly skilled people with the fraction of the cost

Steps to outsource right

• Do a video interview
  • Make sure you have great english – Remember: communication is KEY!
  • Look for connection and you feel you want to work with
• Do a test job
  • What is what the role entitle and create a short task that will show you their skills
    • Look for:
      • Can the follow instructions?
      • Can they understand the business?
      • Do they have the right skills?

The takeaway for those looking to get started

• Connect to your outsourcer
• Treat them as employees
• Have a onboarding and selection process

Who is Kevin?

Kevin is an offshore outsourcing specialist who focus on helping business owners grow their business outsourcing non-core activities to the Philippines.

Where to find Kevin Mallen

• Virtual Coworker Website: http://virtualcoworker.com
• LinkedIn Connect: Click here to connect with Kevin Mallen in LinkedIn

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