Need Immediate Technical Help with your Automations?We are certified consultants lending you a hand to fix your most immediate problem right now!
How Does it Work?
You sign up through our members portal and send us your request
We receive your requirement evaluate it and get back to you within 4 hrs (Business Hours)
We receive your requirement evaluate it and get started
QUICK FIX HELP
Once-Off – Inc GST
Fixing your most immediate issue
FREE access to our training platform for 30 Days
Access for UNLIMITED Requests for 30 Days as if you were a Support Member
30 Days Access to our members area and training courses
6 Reasons Why Trusting Us
We can get you started on the right path, you can leverage tricks we’ve learnt over over 5 years of working with Marketing automation.
We have worked with a variety of businesses and have seen pretty much every setup that you can imagine within the platform.
ActiveCampaign is a tool that used effectively will save you precious time. You don't need to d=figure it all out alone. We are here to share what we already know!
We will not only help you when required, but we will help you to understand and learn the system overall.
We give you a shortcut. We’ve got formulas and worksheets you can use to get started fast!
You can count on us being experts at what we do because ActiveCampaign is our sole focus and we don't get distracted with shiny objects or trying to learn other platforms.
Try Us Risk-Free For 30 Days
We do not guarantee you will make money, close more deals or work less. To suggest this is insulting to your intelligence. We do however guarantee that if things didn’t go to plan and after doing our best we couldn’t help with your first-month request’s you’ll get every penny paid back, and that’s an ironclad promise.
Who is this for?
Anyone who needs a job done and don't want to join a subscription
Anyone who wants access to a team they can leverage and not add fixed costs to their business
Anyone who needs help with setting up a once off Newletter template
Anyone who needs help with setting up a once off automation
Anyone who needs help with setting up a once off 'simple' integration
Complex APIs are not included on this package
Anyone who needs assistance with the ActiveCampaign CRM
Anyone who wants a small job done!
Questions? Get them answered now
How can I use my job requests?
You can use request implementation jobs depending on your needs. A job request may
Will there be someone dedicated to my account?
Yes, you'll have a project manager who will allocate your jobs to our highly trained technical team.
How does the job requests process work?
Once you send us a request, our project managers will thoroughly investigate your case so we fully understand the scope of the work requested based on our list of jobs and reports back to you considering if this can be achieved within 1 hour, alternatively, we'll divide the tasks in smaller tasks to cover for the implementation.
Once agreed, the job gets allocated to our diligent tech team to get it done for you!
Is there an approval process?
Most definitely, a job is not complete until the approval process has been complete.
Do I provide the copywriting?
Yes, you'll need to provide the copywriting, we can also do it for you if this is the case, though this is not covered within the scope of our care plan.
Do you look after my Wordpress website?
We can certainly do that at no extra cost.
Do you host my website?
No, we focus on providing the technical help you required to keep it running at its best. If you require hosting we'll make recommendations.
What I my task is bigger than what can be covered within the support package?
If this is the case, we'll create a scope that we can agree on and we can work on a special project.
We have a list of those and we can direct you in the right path once the requirements had been agreed upon.
How long do my job requests will take?
Jobs may differ of how long does it take to execute once it has been allocated. As a rule of thumb, we recommend allowing a minimum of 1 to 3 working days in case there are changes on the task.
I have few jobs that I want to complete, Can I do them all at the same time?
No, we work on a FIFO (first-in-first-out) method.
You can raise as many jobs as you'd like through our system they will all be put in a queue and it'll be done one at a time.
What if, I really want to do two or more jobs at a time?
We can then create a special project and allocated the required capacity for it.
Can I speak to someone when placing a request?
We may also have quick calls with our team members where things are unclear. We limit these to a maximum of 2 short-calls (15 mins) depending on the complexity of the task.
What if I have an URGENT Request?
We may also accommodate urgent requests. You can flag this while requesting a task. Keep in mind urgent requests may incur on expediting costs.
What happens if we have completed Job 1 and we have just started Job 2, but we discover an issue? Will this stop Job 2?
If this happens, we'll approve the work on two jobs simultaneously. We'll make the changes required on Job 1 and carry on with the completion of Job 2.
Does this work like a project?
Yes. We normally create a job in our back-end system where we can track the progress of the job. Each task is considered a small deliverable/job.
I have a strategy question, does this package includes access to strategy?
Yes! You can ask unlimited questions.
We are an objective party and we'll give you objective answers and recommendations based on the quality of the question. At any time you may purchase strategy session with one of our experts.
Is this a lock-in contract?
This is a
I am an agency, can I use this for clients?
Unfortunately, our service is limited to one client only. We work mostly with the end client rather than with agencies, though, feel free to reach out and we can point you in the right direction.
I have a team and they all need to raise requests, is that possible?
Unfortunately, the system is restricted to one user only. You'll need to determine who will be the key person in your business to use our platform.
I am unsure, can I talk to someone before signing up?
Sure. Feel free to contact us here.
What systems do you support?
Apart from ActiveCampaign, we support Zapier integrations, Gravity Forms, Wordpress, Thrive Themes, ClickFunnels, AcuityScheduling, Calendly and many more, just let us know what do you need 🙂
What is the cost?
Our packages start at $330/Month - You might be thinking, there's others doing it for much less.
YES! There are, the main difference is that you'll be able to talk to someone who knows and manage your account, not with a team that are reactive to what you ask.
There are two options for you to compare the offering here:
1. You hire a VA for $18,000 / year that you will have to train and keep in your business
2. You hire a dedicated person inside your team (in Australia) at a minimum of $50,000/year.
Either way you will be paying more for this service of what you''ll paying working with us, not only that but the learning curve will be huge!
Platforms We Support
And much more...
Praise From Our Clients
We engaged Jorge and the team at Three Steps Business to help us build our database management processes and email marketing capability. During our time working together we saw a 20% increase in sales which I feel we could attribute to the email marketing activity introduced by the team. Jorge and the team come with great knowledge of their industry and dispatch these skills efficiently. I wouldn’t hesitate in recommending their services
Three Steps Business have boosted our profits by helping us greatly enhance our web presence, develop highly effective content marketing campaigns and improve our ability to manage the sales pipeline. Along the way, they have been very easy to deal with at every stage. I would recommend Three Steps Business to any ambitious business seeking to expand their marketing capacity and streamline operations.
Jorge and his team created systems to automate areas of my business so I can now focus on lead generation and consultation with serious clients. Jorge has a wealth of technical knowledge that has kept me up to speed with apps and widgets to integrate. He has also helped me dial in my products and pricing. Jorge has kept me on track and I am grateful for his devotion, positive attitude, expertise and skill!
Jorge and his team did a great job setting up the automation for my business. At one stage I was dragging my feet with some info he needed so he came to my office, sat with me, and we got it done. I have referred him to my clients who have also found the way he does business to be excellent. Thank you Jorge. My business and communication with my clients runs better because you are part of our support team.